Adeegyada Maaliyadeed ee Kooxaha

Lagu cusbooneysiiyay: 2021/06/25

Adeegyada

Furitaanka xisaabaadka keydka, dhigaalka iyo ka bixitaanka Xisaabaadka Kooxda Mchama iyo alaabada kale ee keydka Bedelka kaarka deynta / Wareejinta Lacagta PIN

Shuruudaha U-qalmitaanka iyo Adeegyada Helitaanka

• Waa inuu leeyahay aqoonsi dowladeed oo la aqoonsan yahay.

• Adeegani wuu xidhan yahay maalmaha ciidaha.

• Looma baahna ballamo.

• Furitaanka koontadu waa lacag la’aan

• Hubi baaqiga ugu yar ee Kes 3,600,

• Soo-celinta Qaddarrada ka-baxsan inta u dhexeysa Kes 0 illaa 200

• Diritaanka waxaa lagu soo oogay iyadoo loo eegayo inta ay leeg tahay

• Helitaanka lacagta waa lacag la'aan

• Adeegyada lagu bixiyo Ingiriisiga iyo luqadaha Kiswahili

• Adeegyadan soo socdaa waxay u baahan yihiin lacag: U diridda iyo lacag bixinta.

Kanaallada Jawaab celinta ee Ku Saabsan Adeegyada iyo Jaangooyada Waqtiga ee Jawaabta

• Kanaalka jawaab celinta: warbaahinta bulshada, SMS, emayl, waraaqo ama booqashooyinka laamaha inta lagu jiro saacadaha shaqada.

• Cabashooyinka, markii aan looga hadlin si ay qanciyaan Postbank, wax ka qabta: Xoghayaha Guddiga / Sarkaalka Sare ee Fulinta, Guddiga Caddaaladda Maamulka, Dhismayaasha West End, Dabaqa 2aad, Waiyaki Way, Westlands, Nairobi. PO Box 20414-00200, Nairobi, Tel: +254202270000, Email: certificationpc@ombudsman.go.ke, Webka: www.ombudsman.go.ke

• Facebook sida caadiga ah wuxuu ku jawaaba dhowr saacadood gudahood, cabashooyinka soo kordhay waa cinwaano aan ka dambeyn 7 maalmood oo shaqo, wicitaanada taleefanka macaamiisha waxaa looga jawaabaa 3 giraan, wicitaanada waxaa lagu soo celiyaa 24 saac gudahood marka arinta macaamiisha aan la xalin, jawaabta su'aalaha emaylka iyo cabashooyinka 24 saac gudahood ( https://www.postbank.co.ke/wp-content/uploads/2019/08/POSTBANK-SERVICE-CHARTER-REVIEWED-FINAL-JULY-2019.pdf).

Saacadaha Furitaanka

Isniin ka furan 08:30 AM ku 04:00 PM

Talaado ka furan 08:30 AM ku 04:00 PM

Arbaco ka furan 08:30 AM ku 04:00 PM

Khamiis ka furan 08:30 AM ku 04:00 PM

Jimco ka furan 08:30 AM ku 04:00 PM

Sabti ka furan 08:30 AM ku 11:30 AM

Cinwaanka

Nairobi Metropolitan area