KAKUMA: Health Care at Hong-Kong Dispensary - International Rescue Committee (IRC)

Health Services

Below are some of the health services offered at Hong-Kong Dispensary (Clinic 2)

• Comprehensive primary health care (Maternal and child health care, including Immunizations, Pre-natal care, post-natal care, and Consultations for children) 
• Consultations for adults: Diagnosis and treatment of illnesses such as diarrhea, pneumonia, malaria, Diabetes, hypertension etc. 
• Basic nursing services (Cleaning and dressing of wounds 
• Basic laboratory services (Rapid tests for malaria, blood tests including for blood sugar levels, etc.) 
• Pharmacy services (Provision of medicine available to the United Nations High Commissioner for Refugees’ Essential Medicines and Medical Supplies List) 
• Psychiatric treatment for persons with mental illness 
• Medical services for Sexual and Gender Based Violence survivors 
• Emergency services – First Aid, trauma management etc. 

Preventive services

• Immunizations to all children below the age of 5 years 
• Oral Polio Vaccine (Polio Vaccine) 
• Pentavalent Vaccine – Diphtheria, Pertussis, Tetanus, Hepatitis B and Haemophilus Influenza Vaccine 
• Rota Virus vaccine 
• Pneumococcal Vaccine 
• Measles Rubella Vaccine 
• Vitamin A 
• Yellow Fever Vaccine 
• Immunization of pregnant women and the injured with Tetanus 
• Covid-19 vaccinations 
• Human Papillomavirus Vaccinations 

Reproductive Health Services

• Maternal health care 
• Pre-natal care 
• Post-natal care 
• Ante-natal Care 
• Family Planning Services 
• High-risk Clinic 
• Preventing Mother-to-Child Transmission Services  
• Post-abortion care  
• Cervical cancer Screening  

Human Immunodeficiency Virus

• Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome - counselling and testing services  
• Care and treatment services 
• Human Immunodeficiency Virus /Sexually Transmitted Infections Prevention services  
• Stigma reduction and advocacy 
• Key Population Services 

Tuberculosis

• Screening 
• Prevention of Tuberculosis in Human Immunodeficiency Virus
  patients 
• Tuberculosis Active Case Finding 

Community Health Program

Community Health Promotion by Community health promoters who follow up clients at the community level e.g., pregnant mothers, Non-Communicable Diseases clients, defaulter tracing.

Eligibility Requirements for Health Care Services at Hong-Kong Dispensary (Clinic 2)

• Cervical cancer screening, post abortion care services, Antenatal Care/Postnatal Care services are provided for women only.  
• Vaccinations are provided for children at the age of 5 years and below, Human Papillomavirus vaccine to girls between 10 to 15 years of age.
• All services are provided for regardless of the gender or sexual orientation.  
• Services are free.  
• Services available to refugees, asylum seekers and members of the host community. 
• Provision of medicine available to the United Nations High Commissioner for Refugees’ Essential Medicines and Medical Supplies List 

Accessibility of Hong-Kong Dispensary (Clinic 2)

• This location has female staff.  
• All services listed are free of charge.  
• Interpretation is consistently available at this premises for Dinka, Turkana, Burundi, Didinka, Arabic languages.  
• This location has separate bathrooms for men and women 
• Female interpreters are available for Dinka, Arabic, Burundi, Congolese, Turkana languages.  
• Ambulances are available for live saving emergencies - Kakuma 1 – 0719105775, Kakuma 2, 3, 4 – 0719105549. 

IRC Kakuma Feedback Channels

If you have any questions, concerns, or feedback, you may either:  

• Call +254701629346 
• Email at feedback.kakuma@rescue.org 
• Visit the physical help desk located at all health facilities/clinics 
• Visit the IRC Offices located in LWF Compound 1 
• Drop a suggestion at the suggestion boxes located at all IRC health facilities, the women’s centers 1 and 2, and the Compound 1 Main Gate. 

IRC will respond to feedback received within an agreed time frame (0-3 days for critical cases, 0-7 days for cases with high priority, 0-14 days for cases with medium priority and 0-28 days for cases with low priority)  

Focal Persons' Contact Information (Referrals)

Facility In charge  

Telephone: 0712837204