Updated at: 2021/06/25
Services
One-on-one counseling
Group counseling
Family counseling
Emotional support
Support group
Crisis intervention
Eligibility Requirements
All services listed are free of charge.
Services are offered to refugees, asylum seekers and survivors of SGBV. Appointments are made within the working office hours and working days, Monday to Friday, 8:00 am to 5:00 pm - Consideration is given to emergency cases that fall out of the official office working hours.
Accessibility of Services
Services also available through calling 0703848641.
Calls can be made outside working hours, for urgent cases.
Due to COVID 19, legal and counselling services is made by appointment by calling the number.
Services are available without referrals.
Helpline – 0703848641 - services offered include mental, trauma and general counselling.
afe and private space for one-on-one counseling
Continued check-ins to be sure you are able to get the help you need. Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.
Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.
Female interpreters are available.
The entrance to this location has a ramp.
This location has female staff.
All services listed are free of charge.
Women practitioners are available.
Services are available Monday to Friday: 8:00 am – 5:00 pm.
Offices are closed on public holidays.
Calls can be made outside working hours, for urgent cases.
Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers.
Feedback Mechanisms and Timeframe for Response
Phone, email, physical
As soon as possible
Opening Hours
Monday open from 08:00 AM to 05:00 PM
Tuesday open from 08:00 AM to 05:00 PM
Wednesday open from 08:00 AM to 05:00 PM
Thursday open from 08:00 AM to 05:00 PM
Friday open from 08:00 AM to 05:00 PM
Address
Dadaab Office, Hagadera camp