Updated at: 2021/06/25
Services
Support for survivors of torture
Support for survivors of human trafficking and exploitation
Support for survivors of discrimination
Eligibility Requirements
All services listed are free of charge.
Services are offered to refugees, asylum seekers and survivors of SGBV. Appointments are made within the working office hours and working days, Monday to Friday, 8:00 am to 5:00 pm - Consideration is given to emergency cases that fall out of the official office working hours.
Accessibility of Services
Services also available through calling 0703848641.
Calls can be made outside working hours, for urgent cases.
Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers.
Services are available without referrals.
Helpline – 0703848641 - services offered include mental, trauma and general counselling.
Safe and private space for one-on-one counseling
Continued check-ins to be sure you are able to get the help you need. Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.
Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.
Female interpreters are available.
The entrance to this location has a ramp.
This location has female staff.
All services listed are free of charge.
Women practitioners are available.
Services are available Monday to Friday: 8:00 am – 5:00 pm.
Offices are closed on public holidays.
Calls can be made outside working hours, for urgent cases.
Feedback Mechanisms and Timeframe for Response
Phone, email, physical
As soon as possible
Opening Hours
Monday open from 08:00 AM to 05:00 PM
Tuesday open from 08:00 AM to 05:00 PM
Wednesday open from 08:00 AM to 05:00 PM
Thursday open from 08:00 AM to 05:00 PM
Friday open from 08:00 AM to 05:00 PM
Address
Dadaab Office, Hagadera camp