Updated at: 2021/06/25
Services
One-on-one counseling
Group counseling
Family counseling
Emotional support
Support group
Crisis intervention; services offered include mental, trauma and general counselling
Safe and private space for one-on-one counseling
Continued check-ins to be sure you are able to get the help you need Women practitioners are available.
Eligibility Requirements
All services listed are free of charge
Services are offered to refugees, asylum seekers and survivors of SGBV (refugees and host community)
Accessibility
Services provided in English and Kiswahili languages. Translation services are availabe in refugee languages with the help of a translator. Services are available without referrals.
Interpretation for Oromo, Somali, South Sudanese, English, and Kiswahili languages is consistently available at our premises.
Services are available in the following languages by phone interpretation - Oromo, Somali, South Sudanese, English and Kiswahili languages.
Female interpreters are available.
The entrance to this location has a ramp.
This location has female staff.
All services listed are free of charge.
Services available from Monday to Friday: 8:00 am – 5:00 pm
Offices are closed on public holidays. Calls can be made outside working hours, for urgent cases. Due to COVID 19, legal and counselling services is made through appointment by calling RCK numbers. An appointment can be made in person within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Call within the working office hours 8:00 am – 5:00 pm Monday to Friday, by Email info@rckkenya.org, or by Calling +254 703848641.
Feedback Mechanism and Timeframe
Phone feedback channel: +254733860669, +254720943164 Main Office: Haki House, Ndemi Road, Off Muringa Road, Kilimani, Nairobi. Phone, email, physical
Responses to feedback are as soon as possible.
Opening Hours
Monday open from 08:00 AM to 05:00 PM
Tuesday open from 08:00 AM to 05:00 PM
Wednesday open from 08:00 AM to 05:00 PM
Thursday open from 08:00 AM to 05:00 PM
Friday open from 08:00 AM to 05:00 PM
Address
Haki House, Ndemi Road, Off Muringa Road, Kilimani, Nairobi